FAQ
What is your service area?
- Seattle
- Mercer Island
- Shoreline
- Kirkland
- Bellevue
- Redmond
- Newcastle
We work outside of these areas on a case-by-case basis.
Are you insured?
We have a $2,000,000 insurance policy through American Family Insurance and have full health coverage.
Do you do high-rise?
No. For safety, liability, and operational reasons we do not do work higher than three stories.
I only want a few windows done, or only the outsides of my windows…
Unfortunately, due to operational costs and safety/quality concerns, we do not offer “piecework” or exterior only window cleaning. You wouldn’t want to buy half-invisible windows!
What are your prices?
Every home is different, but a good rule of thumb is that most inside & out window cleanings will cost 18¢ times the total square footage of your home. This includes wiping down the tracks, frames, and screens, plus the bathroom mirrors for free!
There are additional costs for:
- French pane windows
- Tall contemporary/A-frame homes
- Antique single-pane glass
- Glass terrariums/solariums
- Storm windows/inserts
- Glass deck railing panels ($9.00 each)
Do you do gutters?
Due to operational and safety concerns we can do gutters on a case-by-case basis depending on roof access and slope. We hope to expand this service in the near future!
Cancellation policy?
Please give 24 hours notice if you need to cancel or reschedule an appointment. If we feel that the weather is too hot (over 90°F) or cold (under 36°F), or stormy (heavy rain with 12+ mph winds), we will call to either confirm or reschedule.
What do I need to do before getting my windows cleaned?
We will take care of moving any objects away from the windows. If you have any extremely fragile/sharp plants or objects blocking your windows we prefer they are removed in advance.
Covid-19?
We are vaccinated and boosted, and are happy to wear masks inside your home upon request.
What forms of payment do you accept?
We currently accept checks, cash, bank bill pay, and can accept debit/credit cards via Square. We offer a 3% discount for paying by cash or check.
Do you send out crews? Who’s this “we” and “us?”
No. Invisible Glass Seattle is a sole proprietorship consisting exclusively of Jonathon McCullough, who has been making use of “the corporate we” throughout this website to avoid syntactical weirdness. We appreciate the awkwardness of inviting strangers into your home. That’s why when you hire Invisible Glass Seattle, you are getting a trusted and experienced professional who takes pride in their craftsmanship.